Politique d’expédition
Shipping Policy
At FeuStudio, we aim to process and ship orders as efficiently as possible.
Order Processing
Orders are processed Monday through Friday.
Orders are generally processed within 3–10 business days after the order is placed.
Once your order has been processed, it will be shipped according to the shipping method and destination selected or available at checkout.
Please note that orders are not normally processed or shipped on weekends or public holidays.
During holidays, sales periods, or periods of unusually high demand, processing times may be longer.
Estimated Delivery Times
After your order has been processed and shipped, estimated delivery times are:
- Europe: 7–14 business days
- United States: 7–15 business days
- Canada: 7–16 business days
- Central America: 10–25 business days
- Australia / New Zealand: 10–26 business days
- Other countries: 11–30 business days
These are estimated delivery times and are not guaranteed.
In exceptional circumstances, delivery may take up to 40 business days.
Delivery times may be affected by customs procedures, weather conditions, carrier delays, public holidays, high demand, or other circumstances outside our control.
Shipping Costs
Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.
If free shipping is offered for your order, this will be clearly indicated at checkout.
Order Changes and Cancellations
Because our fulfillment system is highly automated, orders may begin processing shortly after they are placed.
Once an order has entered the processing or shipping stage, we may be unable to cancel or modify it.
If you need to change your shipping information, please contact us as soon as possible at:
We cannot guarantee that changes will be possible after an order has been placed.
Tracking Information
Once your order has been shipped, we will provide tracking information when available.
You can use the tracking information to monitor the progress of your shipment.
Please allow some time for tracking information to become active after the order has been shipped.
Delayed Orders
If your order is significantly delayed beyond the estimated delivery period, please contact us at:
We will do our best to assist you and investigate the status of your shipment.
International Shipping
Some FeuStudio products may be shipped from international fulfillment centers, including locations in Asia.
International shipments may be subject to customs procedures, import duties, taxes, or other charges depending on the destination country.
Where applicable, such charges may be the responsibility of the customer.
Contact
For questions regarding shipping or your order, please contact:
FeuStudio
Email: feustudio.help@gmail.com