Privacy policy

Privacy Policy

At FeuStudio, we take your privacy and the protection of your personal information seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use our website and purchase our products.

1. Who is responsible for processing your data?

The entity responsible for processing your personal data is:

FeuStudio
Email: feustudio.help@gmail.com

By accessing or using our website, you acknowledge this Privacy Policy.

2. Why does FeuStudio process your personal data?

FeuStudio may process your personal information when necessary to:

Process and fulfill your orders.
Provide customer support.
Communicate with you regarding your orders.
Process payments.
Manage returns, refunds, and exchanges.
Improve our website, products, and services.
Send marketing communications where you have provided the required consent.
Comply with applicable legal and regulatory obligations.
Prevent fraud, abuse, and unauthorized activity.

We process your personal information in accordance with applicable data protection laws.

3. What personal information may we collect?

Depending on how you use our website, we may collect information such as:

First and last name.
Billing and shipping address.
Email address.
Telephone number.
Order and transaction information.
Payment-related information.
Information you provide when contacting customer support.
Information relating to returns or refunds.
Technical information relating to your use of our website.

Payment card information may be processed directly by our payment service providers and may not be stored by FeuStudio.

4. Marketing Communications

If you have provided the appropriate consent, we may use your contact information to send you marketing communications, including emails, promotional offers, newsletters, and other commercial communications.

You may withdraw your consent to receive marketing communications at any time by contacting:

feustudio.help@gmail.com

You may also unsubscribe using the unsubscribe link included in our marketing emails.

5. Accuracy of Information

You are responsible for ensuring that the personal information you provide to FeuStudio is accurate and up to date.

If your information changes, please notify us so that we can update our records.

6. Retention of Personal Data

We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, enforce our agreements, and protect our legitimate business interests.

Where required by law, certain information may be retained for the legally established period.

7. Your Data Protection Rights

Depending on your location and applicable law, you may have the right to:

Access your personal data.
Request correction of inaccurate personal data.
Request deletion of your personal data.
Request restriction of processing.
Object to certain processing activities.
Request portability of your personal data.
Withdraw consent where processing is based on consent.
Object to certain automated decision-making where applicable.

To exercise your rights, contact us at:

feustudio.help@gmail.com

We may need to request additional information to verify your identity before processing your request.

You may also have the right to lodge a complaint with the competent data protection authority in your country or region.

8. Security

FeuStudio takes reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no method of transmission or storage over the Internet can be guaranteed to be completely secure.

9. Cookies

Our website uses cookies and similar technologies to provide and improve our services.

Cookies may be used to:

Keep products in your shopping cart.
Remember your preferences.
Understand how visitors use our website.
Improve website performance.
Provide relevant advertising and marketing where applicable.

You may manage or disable cookies through your browser settings, although doing so may affect certain website functionality.

10. Third-Party Services

We may use third-party service providers, including Shopify, payment processors, shipping providers, analytics providers, advertising platforms, and other service providers.

These third parties may process personal information as necessary to provide their services.

Third-party services are governed by their own privacy policies and terms.

11. Changes to This Privacy Policy

FeuStudio reserves the right to update this Privacy Policy from time to time.

Any changes will be posted on this page. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or the way we process personal information, please contact: